COVID-19 Safety Policy and Procedures
At Sydney Adventure Tours, the health and safety of our guests, guides, and community are our highest priority.
We have developed the following policies to adhere to the strictest safety on all tours. We are monitoring the latest information and recommendations and update these policies accordingly.
Wellbeing of staff and guests
To exclude anyone who is unwell, prior to departure both staff and guests will be asked questions about their health.
Our drivers will be masked while inside the vehicle.
In case of the need for contact tracing, we require the member who booked with us to be able to contact all other members of the group.
We only provide services for one group of people that know each other at one time, this is private charter, one group at one time. The decision to socially distance within your group is up to you – we are happy to discuss your needs and preferences around social distancing ahead of your journey to best accommodate your expectations.
Hygiene and cleaning
Our vehicles receive a deep cleaning between journeys including the wiping down of all seats and surfaces with disinfectant. The vehicle will always return to depot for cleaning between jobs.
During an outing, high touch surfaces will be wiped with disinfectant regularly. Your driver will open and close all doors on all stops.
Sanitising hand gel will be offered to guests each time they return to the vehicle and will otherwise be available upon request.
Contactless payment processes are available.